Within 48 hours of receiving the superbills or the claim reaches ready status, our team creates and submits healthcare claims to insurance payers with the purpose of obtaining timely reimbursement for the services rendered by the provider(s).
We offer coding services upon the request of the provider for an additional fee. Our certified coders can code for the provider or assist when the provider is unclear about coding procedures for a particular service or specialty. We also offer coding and billing for the Merit-Based Incentive Payments System Program (MIPS) for Medicare. Contact us to learn more.
It’s common for insurance payers to deny medical claims for reasons including but not limited to; not medically necessary, out of network, untimely filing, and even the location where the care was provided. If our experienced billers have medical documentation or other evidence that the services were justified or the claims were filed timely, we will appeal the decision and seek reimbursement.
We manage outstanding A/R in an additional effort to increase the practice’s revenue and maintain a balanced account. Our medical billing specialists follow up with patients and insurance companies in an attempt to collect as much outstanding revenue as possible on behalf of our clients.
Communication is the key to any productive business relationship. That is why we communicate our methods and medical billing process by establishing an open line of communication, regular meetings, and on-demand financial reports.
No MMB is not a medical collection agency. But we will make a reasonable attempt over the course of 90 days to try and collect patient outstanding patient balances. We send out statements and follow-up via phone and/or email. If we fail to collect after 90 days, we consult with our client to find out what the next course of action will be.
